Summary
AH Tickets Help Desk and Support Tickets System is a SaaS-ready PHP script designed to streamline customer support through an intuitive ticketing system with role management and automation features. Ideal for developers, SaaS founders, and freelancers. Buy AH Tickets on CodeCanyon.
What Is AH Tickets Help Desk and Support Tickets System?
AH Tickets is a robust PHP-based help desk and support ticket system designed to help businesses manage customer inquiries efficiently. The system supports multi-role management, automation, and easy ticket tracking.
This script is perfect for:
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SaaS founders building customer support platforms
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Developers creating tailored help desk solutions
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Freelancers and agencies offering support software
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Businesses needing a scalable ticketing system
👉 View AH Tickets on CodeCanyon
Key Features of AH Tickets Help Desk and Support Tickets System
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Multi-role user management (admins, agents, clients)
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Automated ticket routing and notifications
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Customizable ticket statuses and priorities
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Responsive, mobile-friendly interface
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File attachments and internal notes on tickets
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Email integration for seamless communication
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Detailed reporting and analytics dashboard
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SLA and escalation management
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Knowledge base integration
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Regular updates and dedicated support
Pros and Cons
| Pros | Cons |
|---|---|
| Easy multi-role support and ticket management | Requires PHP and Laravel knowledge for full customization |
| Automated ticket routing and notifications | Hosting needs to support Laravel framework |
| Responsive and modern UI | Some advanced features may require manual setup |
| Comprehensive reporting and analytics | No built-in live chat feature |
| Regular updates and active support | Initial setup can be complex for beginners |
Installation and Setup Guide
Installation Steps:
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Purchase and download AH Tickets from CodeCanyon
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Upload the files to your Laravel-compatible hosting environment
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Configure the
.envfile with database, mail, and app settings -
Run migrations and seeders using artisan commands (
php artisan migrate --seed) -
Access the admin dashboard to configure roles, departments, and SLA rules
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Customize the front-end and notification templates as needed
Requirements:
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PHP 8.0 or higher
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MySQL 5.7+ or compatible database
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Laravel-compatible VPS or dedicated hosting recommended
👉 Read the full documentation here
Pricing and License Options
| License Type | Who It’s For | Price |
|---|---|---|
| Regular License | Single use for personal or client projects | $ — (check current price) |
| Extended License | SaaS use or resale rights | $$ — (check current price) |
👉 Buy AH Tickets Help Desk on CodeCanyon
Final Verdict – Is It Worth Buying?
AH Tickets Help Desk and Support Tickets System is a powerful SaaS-ready PHP script that simplifies customer support management with automation and multi-role access. It suits developers and SaaS founders wanting a customizable, scalable help desk solution.
While some PHP/Laravel experience is necessary for setup, its features and support justify the learning curve. If you need a reliable ticket system to enhance customer service, AH Tickets is worth considering.
✅ Improve your support today — Buy AH Tickets on CodeCanyon
FAQs
1. Does AH Tickets support multiple user roles?
Yes, it includes admins, agents, and client roles.
2. Can I automate ticket assignment?
Yes, the system supports automated ticket routing.
3. What are the server requirements?
PHP 8.0+, Laravel-compatible hosting, and MySQL 5.7+ are required.
4. Is this script suitable for SaaS platforms?
Yes, it’s designed to be SaaS-ready and scalable.
5. Does it support email notifications?
Yes, full email integration is included.
