ummary
BeDesk Customer Support Software & Helpdesk Ticketing System is a feature-rich PHP helpdesk script designed to streamline customer support with ticketing, live chat, and automation. Ideal for developers, SaaS founders, and freelancers looking for a SaaS-ready PHP support platform. Buy BeDesk on CodeCanyon now.
What Is BeDesk Customer Support Software & Helpdesk Ticketing System?
BeDesk is a comprehensive customer support software built on PHP that enables businesses to manage support tickets, live chats, and customer queries efficiently. It combines a modern UI with powerful backend features to improve team collaboration and customer satisfaction.
This solution is perfect for:
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SaaS companies needing a customizable helpdesk system
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Freelancers offering customer support services
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Agencies managing multiple client support portals
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Developers looking for a scalable PHP support script
Key Features of BeDesk Customer Support Software & Helpdesk Ticketing System
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Ticket management with priority, status, and category filters
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Real-time live chat support system
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User roles and permissions (Admin, Agent, Client)
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Knowledge base for self-service support
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Email notifications and auto-responses
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Multi-language support for global teams
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Reporting and analytics dashboard
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Responsive design for desktop and mobile
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Easy API integrations and webhook support
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Secure and GDPR compliant
Pros and Cons
| Pros | Cons |
|---|---|
| Full-featured ticketing and live chat | Requires PHP and Laravel knowledge to customize |
| User-friendly, clean interface | Hosting needs to support Laravel |
| Strong automation & notification tools | Advanced features may need configuration |
| Multi-language and responsive | No native mobile app included |
| Regular updates and detailed docs | Support limited to CodeCanyon terms |
Installation and Setup Guide
Installation Steps:
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Purchase and download BeDesk from CodeCanyon
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Upload the files to your Laravel-compatible hosting server
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Configure
.envfile with database and mail server details -
Run migrations and seed database via command line (
php artisan migrate --seed) -
Access the admin panel to configure settings and add agents
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Customize ticket categories and automation rules as needed
Requirements:
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PHP 8.0 or higher
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MySQL 5.7+ database
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Laravel-compatible web hosting (VPS or dedicated recommended)
👉 See full documentation on the CodeCanyon page
Pricing and License Options
| License Type | Who It’s For | Price |
|---|---|---|
| Regular License | Single end product, no SaaS resale | $ — (check current price) |
| Extended License | SaaS, multiple end clients, or resale | $$ — (check current price) |
👉 Buy BeDesk Customer Support Software & Helpdesk Ticketing System on CodeCanyon
Final Verdict – Is It Worth Buying?
BeDesk Customer Support Software & Helpdesk Ticketing System is a robust SaaS-ready PHP script ideal for businesses and developers who want to deploy a full-fledged helpdesk platform fast. Its combination of ticketing, live chat, and automation covers most support needs out-of-the-box.
This script is excellent for SaaS founders, freelancers, and agencies but requires some Laravel knowledge to customize deeply. If you want a scalable, modern customer support system without building from scratch, BeDesk is worth the investment.
✅ Get started now — Buy BeDesk on CodeCanyon
FAQs
1. Can BeDesk handle multiple clients or brands?
Yes, with the right setup, it supports multi-client environments, especially under the Extended License.
2. Is technical knowledge required to install and maintain BeDesk?
Basic Laravel and PHP understanding is helpful but not mandatory for standard installation.
3. Does BeDesk support live chat?
Yes, it includes a built-in real-time live chat system.
4. Are updates and support included?
Yes, buyers receive free updates and 6 months of support from the author.
5. Can I customize BeDesk to fit my branding?
Absolutely, the script is designed for customization and integration flexibility.
