Summary
TicketGo Support Ticket System is a SaaS-ready PHP helpdesk script designed for managing customer support tickets efficiently. It offers multi-role support, email notifications, and a user-friendly interface. Ideal for developers, freelancers, and SaaS founders. Buy TicketGo on CodeCanyon today.
What Is TicketGo Support Ticket System?
TicketGo Support Ticket System is a robust PHP-based customer support software that helps businesses track and manage customer tickets seamlessly. It provides tools for ticket creation, categorization, priority management, and communication between customers and support agents.
This system is suitable for:
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SaaS founders needing an integrated support platform
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Freelancers offering client support services
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Developers wanting a scalable PHP ticket system
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Agencies managing multiple customer support channels
Key Features of TicketGo Support Ticket System
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Multi-role system: Admin, Agent, and Customer panels
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Ticket creation, assignment, and status tracking
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Email notifications and auto-responses
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Ticket priority and category management
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Responsive and mobile-friendly interface
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Detailed reporting and analytics dashboard
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Secure login and role-based access control
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Customizable ticket fields and templates
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Multi-language support
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Integration options with third-party services
Pros and Cons
| Pros | Cons |
|---|---|
| Easy-to-use, clean interface | Requires PHP and Laravel knowledge for customization |
| Multi-role access with permissions | Hosting must support Laravel framework |
| Email alerts and automation | No built-in live chat support |
| Responsive design for all devices | Limited integrations compared to enterprise solutions |
| Regular updates and documentation | Support limited to CodeCanyon’s terms |
Installation and Setup Guide
Installation Steps:
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Purchase and download TicketGo from CodeCanyon
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Upload files to your Laravel-compatible hosting server
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Configure
.envwith database and mail settings -
Run migration commands (
php artisan migrate --seed) -
Access the admin panel and set up agents and ticket categories
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Customize as needed through the admin dashboard
Requirements:
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PHP 8.0+
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MySQL 5.7+ or compatible database
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Laravel-compatible hosting environment (VPS or dedicated recommended)
👉 Full documentation available here
Pricing and License Options
| License Type | Who It’s For | Price |
|---|---|---|
| Regular License | Single product use, no SaaS resale | $ — (check current price) |
| Extended License | SaaS or resale product | $$ — (check current price) |
👉 Buy TicketGo Support Ticket System on CodeCanyon
Final Verdict – Is It Worth Buying?
TicketGo Support Ticket System is a dependable SaaS-ready PHP script for businesses seeking a straightforward and effective customer support ticket system. Its multi-role support, email notifications, and reporting tools make it ideal for freelancers, agencies, and SaaS founders who want to save development time.
If you need a customizable, scalable helpdesk without the complexity of enterprise systems, TicketGo is a strong contender. However, if you require built-in live chat or more integrations, you might want to consider alternatives.
✅ Ready to streamline your support? Buy TicketGo on CodeCanyon
FAQs
1. Does TicketGo support multiple user roles?
Yes, it includes Admin, Agent, and Customer roles with role-based access control.
2. Can I customize TicketGo to match my brand?
Yes, it offers customizable templates and fields.
3. Is TicketGo suitable for SaaS businesses?
Absolutely, especially with the Extended License for SaaS use.
4. Does it include email notifications?
Yes, automatic email alerts and responses are built-in.
5. What are the hosting requirements?
Requires PHP 8.0+, MySQL 5.7+, and Laravel-compatible hosting.
