Summary
If you need a robust, easy-to-use support ticket system for your website or SaaS, the TrueSupport Support Tickets System is a top-rated PHP script on CodeCanyon. It’s packed with essential helpdesk features, quick to install, and affordable. 👉 Check it out here.
What Is TrueSupport Support Tickets System?
The TrueSupport Support Tickets System is a self-hosted PHP support ticket solution for businesses that want to manage customer queries easily. It lets you create, manage, and resolve tickets in one place.
It’s perfect for freelancers, SaaS founders, small businesses, and bloggers who need a reliable customer support system without paying monthly SaaS fees.
👉 See TrueSupport on CodeCanyon
Key Features of TrueSupport Support Tickets System
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Fully SaaS-ready PHP script for support ticket management
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Multi-agent support for larger teams
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Ticket status tracking & notifications
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Easy admin panel with user-friendly interface
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Email piping and ticket auto-responders
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Knowledgebase integration
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Customizable ticket forms
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Built-in spam protection
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Developer-friendly and well-documented
Pros and Cons
| Pros | Cons |
|---|---|
| Affordable one-time payment | Requires self-hosted server |
| No monthly subscription fees | Setup may need basic PHP knowledge |
| Clean, modern interface | Limited to features provided |
| Multi-agent support | Extra customization needs coding |
| Good documentation | No mobile app by default |
Installation and Setup Guide
Installing the TrueSupport Support Tickets System is simple if you follow the steps:
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Buy and download the script from CodeCanyon.
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Upload the files to your web server using FTP.
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Create a MySQL database.
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Run the web installer to connect your database and configure admin details.
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Log in to the admin panel and start setting up departments, agents, and email settings.
Requirements:
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PHP 7.4 or higher
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MySQL database
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Shared or VPS hosting with basic PHP & MySQL support
👉 Check the official documentation for detailed setup instructions.
Pricing and License Options
| License | Regular | Extended |
|---|---|---|
| Usage | Single end product, no resale | Single end product, for resale |
| Price | $$ (check CodeCanyon) | $$ (check CodeCanyon) |
| Support | 6 months included | 6 months included |
| Updates | Lifetime | Lifetime |
👉 Buy TrueSupport Support Tickets System on CodeCanyon – Get It Here
Final Verdict – Is It Worth Buying?
The TrueSupport Support Tickets System is a solid choice if you want an affordable, self-hosted, PHP support ticket script. It’s packed with essential features for small businesses and startups that don’t want to pay for expensive SaaS tools.
If you prefer full control and don’t mind a little technical setup, this script is worth it. But if you need advanced features or mobile apps, you might want to look at larger SaaS alternatives.
👉 Ready to boost your customer support? Buy TrueSupport Support Tickets System on CodeCanyon.
FAQs
1. Do I need coding skills to use TrueSupport?
Basic web hosting and FTP knowledge are enough. Most settings are managed from the admin panel.
2. Can I use this script for multiple websites?
You’ll need one license per end product. Check CodeCanyon’s license terms for details.
3. Does it support email ticket creation?
Yes, it supports email piping so customers can create tickets by sending an email.
4. Is there ongoing support?
Yes. The author provides 6 months of support and lifetime updates.
5. Is TrueSupport mobile-friendly?
The admin panel and client area are responsive, but there’s no dedicated mobile app.
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