Pexdoc Ticketing CMS Review: The Ultimate PHP Ticket Management Script

Summary

Looking for an efficient PHP helpdesk solution? Pexdoc Ticketing CMS is a modern, user-friendly ticket management PHP script. It’s ideal for businesses, freelancers, and SaaS founders needing a professional support system. Read this full review to see its features, setup, pricing, and whether it’s worth buying. 👉 Buy Pexdoc on CodeCanyon

What Is Pexdoc Ticketing CMS?

Pexdoc Ticketing CMS is a powerful PHP-based ticket management system. It helps businesses handle customer support tickets easily. With an intuitive dashboard and CMS features, it’s designed for startups, freelancers, SaaS companies, and agencies that want a cost-effective helpdesk solution without paying monthly fees.

👉 Check it out on CodeCanyon

Key Features of Pexdoc Ticketing CMS

  • Responsive admin and user dashboards

  • Easy ticket creation and management

  • Customizable categories and departments

  • Multi-user and role-based access

  • Email notifications for new tickets & replies

  • Built-in knowledge base / FAQs

  • Clean, modern UI

  • Fully open-source and developer-friendly

Pexdoc Ticketing CMS Review_ The Ultimate PHP Ticket Management Script - visual selection

Pros and Cons

Pros Cons
Simple and user-friendly Limited to ticketing only
One-time payment, no monthly fees Requires manual updates
Supports multiple roles & permissions Needs hosting/server setup
Fully customizable PHP code Some technical setup required

Installation and Setup Guide

Installation Steps:

  1. Upload the script to your web server.

  2. Create a MySQL database.

  3. Run the installation wizard.

  4. Configure email settings.

  5. Add your support categories and start using!

Requirements:

  • PHP 7.x or higher

  • MySQL database

  • Standard web hosting (Apache/Nginx)

  • Access to cPanel or FTP

👉 Check official documentation if available on CodeCanyon.

Pricing and License Options

License Details Price
Regular For single end-user site $$
Extended For SaaS/multi-client use $$$

👉 Buy Pexdoc Ticketing CMS on CodeCanyon: Click here

Final Verdict – Is It Worth Buying?

Pexdoc Ticketing CMS is a simple yet powerful solution if you want a self-hosted ticketing system without ongoing costs. It’s best for small businesses, freelancers, and SaaS startups needing direct control over their support platform.

If you want easy customization and own your helpdesk data, it’s worth the price.

👉 Ready to try it? Buy Pexdoc Ticketing CMS on CodeCanyon

FAQs

Q1: Do I need coding skills to use Pexdoc?
No. Basic hosting knowledge is enough. However, you’ll need FTP/cPanel access.

Q2: Is Pexdoc Ticketing CMS mobile-friendly?
Yes! It’s fully responsive for agents and customers.

Q3: Can I customize it for my brand?
Absolutely. The script is open-source and easy to tweak.

Q4: Does it send email notifications?
Yes. Customers and admins get alerts for new tickets and replies.

Q5: Is there free support or updates?
You’ll get free updates and support from the CodeCanyon author as per Envato’s policy.

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