Summary
Looking for an efficient PHP helpdesk solution? Pexdoc Ticketing CMS is a modern, user-friendly ticket management PHP script. It’s ideal for businesses, freelancers, and SaaS founders needing a professional support system. Read this full review to see its features, setup, pricing, and whether it’s worth buying. 👉 Buy Pexdoc on CodeCanyon
What Is Pexdoc Ticketing CMS?
Pexdoc Ticketing CMS is a powerful PHP-based ticket management system. It helps businesses handle customer support tickets easily. With an intuitive dashboard and CMS features, it’s designed for startups, freelancers, SaaS companies, and agencies that want a cost-effective helpdesk solution without paying monthly fees.
Key Features of Pexdoc Ticketing CMS
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Responsive admin and user dashboards
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Easy ticket creation and management
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Customizable categories and departments
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Multi-user and role-based access
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Email notifications for new tickets & replies
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Built-in knowledge base / FAQs
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Clean, modern UI
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Fully open-source and developer-friendly
Pros and Cons
| Pros | Cons |
|---|---|
| Simple and user-friendly | Limited to ticketing only |
| One-time payment, no monthly fees | Requires manual updates |
| Supports multiple roles & permissions | Needs hosting/server setup |
| Fully customizable PHP code | Some technical setup required |
Installation and Setup Guide
Installation Steps:
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Upload the script to your web server.
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Create a MySQL database.
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Run the installation wizard.
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Configure email settings.
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Add your support categories and start using!
Requirements:
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PHP 7.x or higher
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MySQL database
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Standard web hosting (Apache/Nginx)
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Access to cPanel or FTP
👉 Check official documentation if available on CodeCanyon.
Pricing and License Options
| License | Details | Price |
|---|---|---|
| Regular | For single end-user site | $$ |
| Extended | For SaaS/multi-client use | $$$ |
👉 Buy Pexdoc Ticketing CMS on CodeCanyon: Click here
Final Verdict – Is It Worth Buying?
Pexdoc Ticketing CMS is a simple yet powerful solution if you want a self-hosted ticketing system without ongoing costs. It’s best for small businesses, freelancers, and SaaS startups needing direct control over their support platform.
If you want easy customization and own your helpdesk data, it’s worth the price.
👉 Ready to try it? Buy Pexdoc Ticketing CMS on CodeCanyon
FAQs
Q1: Do I need coding skills to use Pexdoc?
No. Basic hosting knowledge is enough. However, you’ll need FTP/cPanel access.
Q2: Is Pexdoc Ticketing CMS mobile-friendly?
Yes! It’s fully responsive for agents and customers.
Q3: Can I customize it for my brand?
Absolutely. The script is open-source and easy to tweak.
Q4: Does it send email notifications?
Yes. Customers and admins get alerts for new tickets and replies.
Q5: Is there free support or updates?
You’ll get free updates and support from the CodeCanyon author as per Envato’s policy.
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