Contents
Summary
TicketPlus is a feature-rich PHP support ticket management system for businesses and developers who need an efficient help desk solution. It offers ticket tracking, email piping, multi-agent support, and a clean dashboard. Ideal for SaaS founders, agencies, and freelancers. 👉 Check TicketPlus on CodeCanyon.
What Is TicketPlus Support Ticket Management System?
TicketPlus Support Ticket Management System is a SaaS-ready PHP script that helps businesses handle customer queries through an organized support ticket system. It includes tools for ticket submission, agent assignment, priority setting, and automated email notifications.
It’s perfect for developers, SaaS founders, freelancers, and small businesses wanting to manage client support in-house without paying for third-party help desk subscriptions.
👉 See TicketPlus on CodeCanyon
Key Features of TicketPlus Support Ticket Management System
-
Fully-featured ticket submission and tracking system
-
Multiple agent and department management
-
Priority levels and ticket status management
-
Email piping and notifications
-
Clean admin and agent dashboards
-
Customer portal for submitting and viewing tickets
-
Canned responses for quicker replies
-
Detailed reports and ticket history
-
Responsive, mobile-friendly design
-
Clear documentation for easy customization
Pros and Cons
| Pros | Cons |
|---|---|
| One-time cost, no monthly fee | Requires PHP hosting knowledge |
| Multi-agent and multi-department support | Limited integrations out-of-the-box |
| Clean UI for agents and users | Needs manual setup of email piping |
| Fully responsive and modern | No native mobile app |
| Includes canned replies and history | Some advanced automation may require coding |
Installation and Setup Guide
Setting up TicketPlus Support Ticket Management System is easy if you have basic hosting experience.
Steps:
-
Purchase and download the script from CodeCanyon.
-
Upload files to your web server (via FTP or cPanel).
-
Create a MySQL database and user.
-
Run the installation wizard to connect your database and set admin credentials.
-
Configure email piping and agent accounts.
-
Customize your branding and canned replies.
Requirements:
-
PHP 7.4 or higher
-
MySQL database
-
Shared or VPS hosting with SSL recommended
👉 See the full documentation on CodeCanyon
Pricing and License Options
| License | Regular | Extended |
|---|---|---|
| Usage | Single end product, no resale | Single end product, resale allowed |
| Price | $$ (see CodeCanyon) | $$ (see CodeCanyon) |
| Support | 6 months included | 6 months included |
| Updates | Lifetime | Lifetime |
👉 Buy TicketPlus Support Ticket Management System on CodeCanyon – Get It Here
Final Verdict – Is It Worth Buying?
The TicketPlus Support Ticket Management System is a practical PHP help desk script that gives small businesses and developers full control of their customer support. With its agent tools, ticket tracking, and responsive design, it’s great for those who prefer self-hosted solutions.
If you need heavy automation or integrations, you may need custom work. But for most startups and agencies, TicketPlus delivers excellent value at a one-time cost.
👉 Streamline your customer support: Buy TicketPlus on CodeCanyon.
FAQs
1. Can I install TicketPlus on shared hosting?
Yes, as long as it supports PHP 7.4+ and MySQL.
2. Does it have multi-agent support?
Yes, you can add multiple agents and departments.
3. Can customers submit tickets via email?
Yes, with email piping properly set up.
4. Is the system mobile-friendly?
Yes, it works on all devices.
5. Do I get updates and support?
Yes, 6 months of free support and lifetime updates.
1 thought on “TicketPlus Support Ticket Management System Review – Robust PHP Help Desk Script”