Contents
Summary
Uhelp Helpdesk Support Ticketing System is a powerful, SaaS-ready PHP script designed for businesses, SaaS owners, and freelancers who want an affordable, self-hosted helpdesk. It offers ticket management, user roles, email piping, and more. 👉 Buy Uhelp on CodeCanyon
What Is Uhelp Helpdesk Support Ticketing System?
Uhelp is a PHP-based helpdesk support ticketing system for businesses that want to handle customer queries quickly and efficiently. It helps companies, freelancers, and SaaS startups manage customer support requests through tickets, automate replies, and track support performance.
Whether you run a small business or a large SaaS, Uhelp makes professional customer support affordable and self-hosted.
Key Features of Uhelp Helpdesk Support Ticketing System
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Full-featured support ticket management
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User roles and permission system
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Email piping (convert emails to tickets)
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Responsive, mobile-friendly design
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Admin dashboard with analytics and stats
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Knowledge base and FAQ section
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Multi-language support
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Customizable departments
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Easy user registration and login
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Notifications for agents and users
Pros and Cons
| Pros | Cons |
|---|---|
| Easy-to-use, clean interface | Basic design may need customization |
| Email piping and notifications | Limited integrations by default |
| Mobile-friendly support portal | No built-in live chat |
| Self-hosted, no monthly fees | Needs technical setup |
| Knowledge base included | Some extensions might cost extra |
Installation and Setup Guide
How to install Uhelp:
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Purchase and download the Uhelp script from CodeCanyon.
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Upload files to your hosting server.
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Create a MySQL database.
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Open your site URL and follow the setup wizard.
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Enter database details and admin credentials.
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Configure mail settings for email piping.
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Add agents, departments, and knowledge base articles.
Requirements:
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PHP 7.2 or higher
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MySQL database
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Shared or VPS hosting
👉 Check Uhelp documentation on CodeCanyon
Pricing and License Options
| License Type | Regular License | Extended License |
|---|---|---|
| Usage | Single project, no resale | Single project, end-user resale allowed |
| Price | Check current price on CodeCanyon | Check current price on CodeCanyon |
| Support | 6 months support included | 6 months support included |
| Updates | Lifetime updates | Lifetime updates |
👉 Buy Uhelp Helpdesk Support Ticketing System on CodeCanyon — Click here
Final Verdict – Is It Worth Buying?
Uhelp is a solid, affordable PHP support ticket system with all the essential features for startups, SaaS products, and small businesses. It’s easy to manage, self-hosted, and cheaper than cloud helpdesk tools in the long run.
If you want full control of your support system without monthly fees, Uhelp is a smart pick. For advanced automation or built-in live chat, you may need extensions or tweaks.
👉 Get started today — Buy Uhelp on CodeCanyon
FAQs
1. Does Uhelp support email piping?
Yes, you can convert emails into tickets automatically.
2. Is Uhelp mobile-friendly?
Yes, the interface works perfectly on all devices.
3. Can I customize departments and roles?
Absolutely, Uhelp supports custom departments and role-based access.
4. What PHP version do I need?
PHP 7.2 or higher is required.
5. Is there a knowledge base feature?
Yes, you can create FAQs and knowledge base articles for users.
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