Summary
TicketGo SaaS is a powerful PHP-based support ticket management script tailored for SaaS businesses. It helps you launch a scalable, multi-tenant helpdesk platform with features like ticket automation, role management, and department assignment. Ideal for agencies, startups, and developers seeking a reliable support solution. 👉 Buy TicketGo SaaS on CodeCanyon
What Is TicketGo SaaS?
TicketGo SaaS is a support ticket management system built with PHP and Laravel. Designed for SaaS use, it allows businesses to manage customer queries efficiently through tickets, categories, priorities, and automated workflows. With its multi-tenant capability, each client can operate independently under your platform.
Who it’s for:
-
SaaS founders looking to offer support tools
-
Freelancers or developers building multi-client platforms
-
Agencies offering helpdesk solutions as a service
👉 View TicketGo SaaS on CodeCanyon
Key Features of TicketGo SaaS
-
Multi-Tenant SaaS Ready – Supports separate workspaces for each client
-
Auto-Assign Tickets – Smart distribution of incoming tickets
-
Role & Permission Management – Admin, agent, and user roles
-
Ticket Priority & Status Tags – Organize and categorize tickets easily
-
Department Segmentation – Route tickets to the right team
-
Real-Time Notifications – Email and dashboard alerts
-
Responsive Design – Mobile-friendly and user-centric
-
Laravel-Powered – Clean, modern PHP backend
Pros and Cons
| Pros | Cons |
|---|---|
| SaaS-ready with multi-tenant structure | Limited third-party integrations |
| Built on Laravel (clean & extendable) | No mobile app version |
| Auto-assignment and ticket rules | Basic UI design (can be customized) |
| Easy workspace management | Lacks built-in live chat |
| Quick setup and documentation | Translation support is minimal |
Installation and Setup Guide
Installation Steps:
-
Upload the script to your hosting server
-
Create a database and update
.envfile with DB credentials -
Run installation wizard via browser
-
Set up your SaaS plan structure from admin panel
-
Add departments, roles, and agents
System Requirements:
-
PHP 8.1 or higher
-
MySQL 5.7+
-
Apache/Nginx
-
Laravel-supported shared or VPS hosting
👉 Check Official Documentation (if provided on CodeCanyon)
Pricing and License Options
| License Type | Price | Use Case |
|---|---|---|
| Regular License | $XX | For single project, one client |
| Extended License | $XXX | For SaaS/multi-client usage |
👉 Buy TicketGo SaaS on CodeCanyon
Final Verdict – Is It Worth Buying?
TicketGo SaaS stands out as a SaaS-ready PHP script for support ticketing. With a strong Laravel foundation, intuitive admin panel, and multi-tenant support, it’s ideal for launching a client-facing helpdesk platform or internal support tool.
Buy it if you need a SaaS support ticket platform or want to resell helpdesk services.
Skip it if you need native mobile apps or heavy third-party integrations out of the box.
👉 Get TicketGo SaaS on CodeCanyon today. Affiliate Link
FAQs
Q1: Can I use TicketGo SaaS to sell helpdesk solutions to clients?
Yes, with the Extended License, you can run it as a SaaS and onboard multiple clients.
Q2: Is the script customizable?
Yes. It’s built with Laravel, making it developer-friendly and easy to extend.
Q3: Does TicketGo support ticket automation?
Yes. It has features like auto-assignment and tagging based on departments or ticket types.
Q4: Can I run this on shared hosting?
Yes, as long as it supports PHP 8.1 and Laravel requirements.
Q5: Are updates included?
Yes. CodeCanyon provides lifetime updates for the version you purchase.
1 thought on “TicketGo SaaS – The Ultimate Support Ticket Management Script for SaaS Platforms”